Expected Delivery: 2-3 Weeks
SIZING -See size chart in product photos. Stretchy tails make sizing very forgiving. For child tail sizes M, L, and XL, you will receive the Keiki (child) monofin. For the tail sizes JS, JM, JL, you will receive the Nunui (teen/adult) monofin. BETTER MONOFIN, BETTER MERMAID -While the mermaid TAIL SKIN provides the look, it is the MONOFIN that provides the movement. The Sun Tail Mermaid monofin has been designed, engineered and patented for functionality and efficiency in swimming. Our neoprene foot pocket provides comfort, stability, and better control of movement. Our monofin is available in 10 colors and in 2 sizes, Keiki (child size) and Nunui (teen/adult size). Competing monofins can be flimsy and dangerous for swimming because they lack the propulsive ability of a proper swim fin. Don't settle for less than safe and functional! BEST WARRANTY -Our products are built to last. We offer the highest quality mermaid tails for swimming GUARANTEED! Our mermaid tails and monofins come with a 1-year warranty with free replacements for rips, tears, and breaks. Our redesigned monofin foot pocket includes thicker neoprene, providing more comfort and durability. Our redesigned plastic fin is virtually indestructible. BEST PRODUCTS + BEST WARRANTY = HAPPPY MERMAIDS! MERMAID TAIL FABRIC -Our beautiful, custom designed swimsuit fabric is stretchy and breathable, and won't weigh you down. All fabric mermaid tails are fragile, especially on the tips! Mermaids who scrape their tails on rough pool bottoms WILL end up with holes very quickly. Only Sun Tail Mermaid ships protector tape kits FREE with every mermaid tail + monofin order. Use the tape as directed to protect your mermaid tail against this very common damage. SAFETY -Not a flotation device. Adult supervision is required at all times. Recommended only for experienced, strong swimmers ages 6 and up. MERMAID CARE -Rinse items in cool water and lay flat to dry. Tails can be washed on cool by machine. No dryer, no bleach.
- Shipment tracking ID will be provided after your product(s) is dispatched.
- The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing.
- In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
- Return or exchange requests can be made within 10 days of the delivery date.
- To return or exchange any items, please email us at email@example.com, clearly mentioning your order number and our customer support team will guide you on the process.
- To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
- Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
- Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
- The refund will not include the import duties or the cost of delivery or return postage.
- If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
- ToysCentral reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.